Service improvement and gap filling

Filling any gaps in services and seeking continuous improvement

  • Do all your local services operate in the best possible way for clients? Once you have coordinated existing services you may find that there are some gaps that still need to be filled or some services that need to operate differently.
  • Have the views of service users been acted upon?  Are service users at the heart of every local service?  Is there a feedback mechanism for service users to help shape services of the future?
  • Is there a particular service offer that is missing from your local mix that can’t be found through flexibility from existing responses (i.e. certain accommodation, or specific talking therapies)? If so, how can a case be made for commissioning this in the future?
The MEAM Approach Partnership and audit Consistency in client identification Coordination for clients & services Flexible responses from services Service improvement and gap filling Measurement of success Sustainability and systems change